Glacial Community YMCA

Parent FAQ & Help Site

PARENT HELP SITE- VISIT HERE!


1. WHAT IS PLAYERSPACE?

Playerspace is a sports communication portal that the Glacial Community YMCA Sports program has partnered with to enhance and improve the overall communication for our sports leagues.


2. WHAT INFORMATION WILL I FIND ON PLAYERSPACE?

You will find all the essential information for your player(s) league(s). You can find game schedules, snack lists, coach contact information, end of season party information and weather status updates and cancellations for games and practices.


3. HOW DO I GET ON TO PLAYERSPACE?

When you register your child for the sports league, you automatically are registered with an account on Playerspace. There is no need to create a new account! You will receive an e-mail with your username and password the first week of practice. From their you can visit playerspace.com and click “sign-in” at the top of right corner.


4. WHAT IF I AM NOT RECEIVING THE INFORMATION AND MY EX-SPOUSE IS, BUT WE BOTH NEED THE LEAGUE INFORMATION?

This is very common and very easy to fix! Let your coach know that you need to be invited as a “fan” of the league. Your coach will need your e-mail and phone number and you will receive and e-mail with a link that you will need to click on to be added. From there you are then able to see all of the necessary league information.


5. WHAT IF I AM NOT RECEIVING E-MAILS FROM PLAYERSPACE?

Be sure to check your junk, trash and spam folders for Playerspace. You will need to add notifications@playerspace.com to your safe sender list. If you still are not receiving e-mails contact your Sports Director at your local YMCA.


6. I HAVE MORE THAN ONE CHILD AND I CAN ONLY SEE ONE OF MY CHILDREN’S TEAM INFORMATION. HOW DO I SEE MY OTHER CHILDREN’S INFORMATION?

Make sure you are not on your child’s dashboard and you are logged in as yourself as the master account. To tell if you are logged in as one of your children, see if it states your name’s dashboard or your child’s dashboard. To easily login as yourself, simply visit playerspace.com and login with your credentials that were e-mailed.


7. WHAT IF I DID NOT RECEIVE MY LOGIN CREDENTIALS?

If you need your login credentials because you do not have them, just contact your coach or your Sports Director at your local YMCA to have them re-sent.


8. IS THERE A MOBILE APP FOR PLAYERSPACE?

Yes, there is! The Playerspace mobile app is available in the App Store for iPhones and Google Play Store for Android. It is free and does not use much data. Your login credentials will be the same for online and on the app.

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